AI agents

AI agents for your business

An AI agent takes an instruction, works out the steps and does the job — reading messy information, using your tools and reporting back. Kodie builds them for the work that's too varied for simple rules, with proper guardrails and a person always in reach.

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Proper guardrails · A full audit trail of every action · A human safety net · Fixed-price quote before we build

What they're for

For the jobs rules can't handle

Plenty of admin is rule-shaped and predictable — that's best left to simple, reliable automation. But some work is messy: twenty suppliers' statements in twenty formats, enquiries that all need a different answer, documents that don't follow a template. That's where an agent earns its keep — it reasons about each case, and knows when to hand a tricky one to a person rather than guess.

An AI agent sorting a messy pile of varied documents into neat order
In practice

What an AI agent can take on

Read & reconcile

Statements, invoices and documents in any format — read, matched to your records, with anything that doesn't add up flagged.

Triage & first reply

Incoming enquiries read, sorted and given a sensible first response — with the tricky ones passed to a person.

Research & summarise

Pulling together information from your systems and the web into a clear, useful summary, on demand.

Built properly

Not "vibes" — agents you can trust

The thing people are right to worry about is an agent that guesses. Ours don't.

Guardrails

Clear limits on what the agent can and can't do, agreed with you before it touches real work.

A full record

Every action logged — what it did and why — so nothing is a mystery and everything is auditable.

A human safety net

Anything it isn't confident about goes to a person, not a guess. You decide what it handles on its own.

When to use one

When does an AI agent make sense?

An agent earns its keep on work that's too varied for fixed rules but still follows a clear goal. Good signs:

  • The inputs are messy — a different format, layout or wording every time
  • The job needs a judgement call, not just a lookup
  • A person currently reads, decides and acts, over and over
  • The rules would be endless to write out, but a human "just knows"
  • You want a clear record of every decision the work involved

Where work is simple and rule-shaped, plain process automation is cheaper and just as reliable — most setups use both. Either way, your data is only ever used to do your work, in line with ICO good practice. The free audit tells you which fits.

Fair questions

Common questions

Do I need an AI agent, or just automation?
Often both. Rule-shaped work wants simple process automation; varied, judgement-based work wants an agent. We work out the right mix at the audit.
What if it makes a mistake?
During go-live everything is double-checked by a human until the output is provably right, and anything uncertain is always flagged rather than guessed. If something slips, we fix it — that's part of the service.
Is our data safe?
Your data is only used to do your work — never to train anything, never shared, never sold. We'll walk you through exactly where it's stored before anything starts.
What does it cost?
It depends on the job — you'll get a fixed quote after a free audit. See how much automation costs.
What's the difference between an AI agent and a chatbot?
A chatbot mostly answers questions. An agent takes an instruction, uses your tools and actually does the job — reading documents, updating records, drafting replies — and reports back, with a person picking up anything it's unsure about. We explain it plainly in what is an AI agent?
Will it replace our team?
No — it takes on the repetitive, varied admin so your team can do the work that needs a human. See will automation replace my staff?

Could an AI agent take this off your team?

Tell us about the messy, varied job that eats your week. We'll tell you honestly whether an agent fits — in plain English, in 20 minutes, no obligation.

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